About our Founder
 The Principal of LJK Consulting, Lori Klepfer, has over eighteen years of experience as an instructional designer, technical communicator, and learning strategist. During the last ten years, she consulted with Fortune 1000 and middle-market companies within the greater-Cleveland, OH and greater Pittsburgh, PA areas, designing:
  • enterprise employee learning strategies
  • training and education programs
  • online help systems and information portals
  • documentation and publication strategies and products

    Ms. Klepfer is fluent with many publishing and training development products including web-based training development tools and techniques.
  •  Honors and Service
    Ms. Klepfer has been recognized by her peers, and has garnered the following honors:
  • 2001 member of the Whos Who of IT Professionals
  • Multiple international and regional awards for excellence in online help, software, and hardware user guides from the Society for Technical Communication (STC).
  • Executive Director and Immediate Past President of the Greater Cleveland ASTD.
  • Past President of the Northeast Ohio Society for Technical Communication.

    She serves as adjunct faculty at Corporate College a division of  Cuyahoga Community College.

    Ms. Klepfer has been the featured speaker at international, regional, and local professional meetings and high schools.
    You can reach Ms. Klepfer at Lori.Klepfer@ljkconsulting.com